Q: Can I manage my account online?
A: Yes, with an online account you can arrange a service or buy different products, find out what’s happening with your appointment, submit a service issue or book an engineer. We’ve even got a free smartphone app.
Q: What does an annual support include?
A: This is a visit we carry out in each contract year to check your IT systems (depending on what is included in your agreement) are in good working conditions and updated to latest software patches and more...
Q: Can I speak to someone if I have a question about services?
A: You can call us on 0312 564 1230 or email. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.
